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    FAQs

    Fresh Veg Challenge

    How to Play the Challenges

    Take the challenges by clicking the link here: http://ausveg.ritchies.com.au/

    Enter your valid email address to receive a one time 6 digit password to verify your email address and begin playing.

    How do I earn entries?

    You can earn entries into the prize draw by completing weekly challenges during the promotional weeks. Each completed challenge earns one (1) entry, as long as all requirements are fully met.

    What are the weekly challenges?

    Watch & Answer Quiz Challenge

    • Watch the designated weekly video and answer the quiz questions.

    • All quiz questions must be answered correctly to earn an entry.

    • Only one quiz entry per participant per week is allowed.

    Recipe Challenge

    • Read the supplied recipe, prepare the dish, rate it, and upload a photo of your completed dish.

    • Your dish must reasonably match the recipe’s ingredients and preparation steps.

    • Photos must be original, taken by you, and you must own full rights to them.

    • Invalid images (no entry earned) include:

      • Screenshots

      • Previously published or sourced images (websites, cookbooks, blogs, social media, etc.)

      • AI-generated or AI-enhanced images

      • Any image not personally captured by you

    Shopping List Challenge

    • Shop at a Ritchies store during the designated week.

    • Purchase two specified fresh produce items in a single transaction.

    • Upload a clear, readable image of your receipt (digital or printed) as proof of purchase.

    • Only receipts meeting the correct week, store requirements, and items will be valid.

    • Discounted Produce Exclusion
      Purchases of produce that are discounted or marked down may not be eligible for rewards. This is because discounted produce may appear on receipts as a generic “produce discount,” which cannot be accurately identified by our system. Rewards will only be issued for eligible purchases that can be clearly recognised on the receipt.

    What are the designated challenge weeks?

    Week

    Dates

    1

                   Wed 28 Jan – Tue 3 Feb 2026

    2

                   Wed 4 Feb – Tue 10 Feb 2026

    3

                   Wed 11 Feb – Tue 17 Feb 2026

    4

                   Wed 18 Feb – Tue 24 Feb 2026

    All submissions must be completed within the applicable week to qualify.

    Are there bonus entry opportunities?

    Ritchies Membership Bonus

    • Provide a valid Ritchies membership number during the Shopping List Challenge to earn 1 bonus entry the following week.

    • Bonus entries will be added on:

      • Wed 4 Feb 2026

      • Wed 11 Feb 2026

      • Wed 18 Feb 2026

      • Wed 25 Feb 2026

    Not a member? Don’t worry! You can join the challenge in just a few simple steps. https://loyalty.ritchies.com.au/#/register

    Weekly Achievement Bonus

    • Complete all three challenges (Recipe, Quiz, Shopping List) in the same week to earn 1 additional bonus entry.

    • Bonus is applied automatically once the third challenge is completed.

    Final Questionnaire

    Complete the final questionnaire to earn 1 additional entry in the fourth week.